Customer Testimonials & Reviews

What Our Customers Are Saying About Byram Healthcare

Byram Healthcare is a medical supply company for patients with chronic health conditions involving diabetes, wounds, ostomy, urology, incontinence, nutrition, as well as breast pumps covered by insurance. Everything we do is focused on improving the lives of our customers living with these conditions - including helping to simplify the complexities of insurance and healthcare related expenses. Below are examples of recent customer reviews and feedback highlighting the importance of our role in delivering medical supplies to our patients and customers.

Write Your Review




When We Were in Need, Byram Pulled Through for Us

You may also view the video with open captions.




Thank you all

"The most blessing part is Byram being able to accept my insurance. As a single mother of three it was very helpful. I love the free delivery right to my doorstep and the friendly Fedex men that come, it really make diabetics bearable. It actually motivates me and my daughter to keep on top of her AlC and keep check on her sugar knowing that we have a team of people working so hard to keep us a healthy us! It’s mind blowing! Thank you all."

Anonymous - Customer Review


Always get supplies when needed

"We have used Byram diabetic supplies for two years and always get supplies when needed. We could order by phone, with their app, or on the laptop."

Ruth F - Customer Review


Easy ordering

"Easy ordering, pleasant positive, helpful customer service fast delivery with everything I ordered. Thank you, Byram."

Jennifer F - Customer Review


Professional and courteous staff

"My experience with BYRAM has been totally carefree. Professional and courteous staff with fast standard delivery. Thank you."

David S - Customer Review


I trust them in all respects

"The people I have spoken to Bryam healthcare have always been helpful beyond expectations. Yesterday I was inquiring about changing a product and man tried very hard researching, and we proved that the change would not benefit myself. I trust them in all respects."

Larry W - Customer Review


Pleasant experience all the time!

"We would like to thank the Byram people who accommodated the immediate response to our needs to deliver the right pullups diaper that my partner needs. As far as his incontinence supply we can rely on the people behind the Byram reordering staff. They were very helpful and acted with the needs of their clients. Thanks Byram and the people behind the phone call that makes it a pleasant experience all the time!"

Janice R - Customer Review


Byram is the best

"Wonderful company. An ileostomate since 1980, Byram is the best. On time, reminding me to check my supplies, always sent the correct products. Thank you Byram."

Jo S - Customer Review


Associates go above and beyond their duty

"I have never had a better company to work with medical supplies then Brian Healthcare every time I have a problem no matter how small or how big. Byram Healthcare team associates go above and beyond their duty to make sure I get what I need and help me to stay healthy and because of them I have managed to go from 290 lb down to 180. I just don't have anything bad to say about them."

Jerry S - Customer Review


Staff is very polite and eager to help

"It has been 4 months that Byram Healthcare has been provided services for my husband and have never had any issues. Staff is very polite and eager to help. I had few questions and when I called they were very patient with me and suggested few other products and have been working great. Thank you for all your hard work and dedication for your services. It shows."

Monica S - Customer Review


I recommend highly to everyone

"I am so pleased with Byram Healthcare. Thank you so much. Very efficient. Give lots of help for patients that are using this product. I recommend highly to everyone. Thank you."

Barb B - Customer Review


I will always recommend your company

"I was pleasantly surprised with the care and follow up Byram gave me when my supplies were sent to my home address and not my Summer address. I received my supplies quickly and without hiccup. Please know I will always recommend your company and products because of your care."

Mark E - Customer Review


Unfailingly helpful, kind, and efficient

"For the past year, I have depended on Byram for my ostomy supplies, and they have been unfailingly helpful, kind, and efficient. Knowing how they take care of everything has removed stress from a situation that is difficult enough to cope with. I am deeply grateful for their warm and empathetic customer service attitude."

Claire B - Customer Review


Thank you Byram Healthcare and staff

"Better, faster, and most courteous, than the previous ostomy suppliers that called me on the delivery date and cancelled my account, leaving me stranded and without post-op extremely needed supplies. Thank you Byram Healthcare and staff."

Stan K - Customer Review


Byram Healthcare is by far the best

"This company is amazing. I have needed type 1 diabetic supplies for over 38 years, and have used several different companies. Byram healthcare is by far the best. They truly understand a client needing their medical supplies timely and work hard between myself, the dr's office and insurance office to get supplies to the client as quickly as possible. Unlike the suppliers I have had before, where lag times were unpredictably horrible, leaving me without supplies at times. Byram healthcare is the absolute best!"

Gloria C - Customer Review


You got me as a customer for life

"I just recently started to receive my urological supplies from Byram. In the past, I have had to hunt for hours to find the supplies online. Most of the time, I had to order part of my supplies on one site, then the rest on another. No one had it all on their site. I was thrilled to find all I need, getting my order in a short time instead of dragged out forever. Reps were knowledgeable on their products and not once did it ever feel like I was bothering them with my questions. Wish I had known about Byram a long time ago. My urologist was the one who went through Byram. Easy, peasy, comfortable and painless process to get the items I need the most and when I need them. Thank you Byram, you got me as a customer for life."

Rob F - Customer Review


Yes I can recommend Byram Healthcare products

"This is my second order, just like the first order it came as promised, the product was delivered on time as I needed them and they were all name brand. Not just made somewhere but were made in the USA. That makes me feel better. Yes I can recommend Byram Healthcare products."

Ricardo C - Customer Review


My fingers thank you for no more sticking

"The rep on the phone was very helpful and friendly. So far, i am liking the Freestyle Libre 2, though the alarm does make me jump, lol .. My fingers thank you for no more sticking them after 20 years. Relief."

Lisa S - Customer Review


It was easy to reorder

"I found my Byram service to be efficient and friendly. It was easy to reorder my G7 Dexcom supplies. Kim was friendly and explained my options well."

Lloys G - Customer Review


Thank you for your breath of fresh air

"Since I have been dealing with medical community, this was the best experience that I have had. Very helpful, handled everything for me, and very nice. Thank you for your breath of fresh air."

Beth T - Customer Review


The process was like a dream

"I contacted Byram (who also provides my insulin pump supplies) to see if I might get the CGM supplies from them. The process was like a dream. They answered the phone immediately, provided outstanding service, and their ability to communicate with their customers during the shipping process is amazing. Thank you Byram, for providing customer service the way it should be done everywhere."

Sam K - Customer Review


Always cordial, knowledgeable, and helpful

"I use Byram to order urostomy supplies. They are fantastic, especially compared to the medical supply company I was assigned to after surgery. Their phone staff are always cordial, knowledgeable, and helpful. Their web site and order system are easy to use. My other provider made me fear changing anything on my order, saying that any change had to go through insurance check and would delay my order. With Byram, they've been able to get approval in time. The other company did not have an online system and also would not let me call to place an order. I had to wait until they called me. One time I was out of the country and did not have phone service. Another time I was at a work-related conference and had my phone in airplane mode. I can't tell you how much stress Byram has relieved!"

M.M. - Customer Review


So far so good!

"Very good and fast service. Very easy to use and they are on the ball with everything so far. It really has been good, so far so good!"

Forest H - Customer Review


Great team and great service

"Byram staffing have been amazing whenever I have called. They send the needed products fast and always have time for questions. Great team and great service. Thank you. I would recommend to anyone."

Marya H - Customer Review


Highly recommend this company to anyone

"I order my mom's colostomy supplies every month thru Byram. I've never had any problems getting everything I need to take care of her. I don't think I would want to use any other company. They've been really good to us. I would highly recommend this company to anyone."

Robin A - Customer Review


Was very impressed with their quick response

"I'm a new customer and was very impressed with their quick response in delivering my ostomy supplies. Thank u Byram for putting that trust in me for your services."

Indira H - Customer Review


Better, faster and most courteous

"Better, faster, and most courteous, than the previous ostomy suppliers that called me on the delivery date and cancelled my account, leaving me stranded and without post-op extremely needed supplies. Thank you Byram Healthcare and staff."

Stan K - Customer Review


Great customer service !!

"I have been getting my medical supply's from Byram Healthcare for nearly 5 years with perfect results every time. Recently encountered problems…with an order and their customer service rep Kevin went above and beyond to solve the problem and get my much needed supplies to me quickly. Great customer service !!"

Woody L - Customer Review



"Thank you so much for your helping your customers, you are the best. Thank you for always trying to find a solution for helping me. YOU ROCK!!!"

Carmen V - Customer Review


I have been a customer with Byram for over 8 years

"I have been a customer with Byram for over 8 years. They provide my son with his incontinent supplies. Today I called in and spoke with Judith. I needed to get a prescription from my son's health provider. She gave me advice on how to follow through to get my problem resolved. I had a great customer experience with Judith…I will remember her. It's the little things that mean a lot."

Antoinette W - Customer Review


Your customer service professionals are excellent

"Your Customer Service Professionals are excellent. Cynthia E. and I have been working for a long period of time. She is knowledgeable, very helpful and extremely polite/personable... She is truly an asset to Byram. Also, I spoke with a Danielle and received the same quality of service. Thank you."

Frederick P - Customer Review


They really want to help me

"In today's hectic and impersonal world it's nice to find a medical supplier where you are an individual they care about. Every time I needed to contact them they are courteous, considerate and I get the feeling they really want to help me. With Byram Healthcare I'm a person and not a number to be shuffled along. No matter if it's a question, a reorder or even a minor problem the answer or solution is quick and personal."

Chuck L - Customer Review


Excellent service

"(Translated by Google) I am very satisfied with the excellent service, the good quality of the product and the speed of delivery. Thank you!"

Lucia D - Customer Review


So glad I found you!

"Recently my ostomy bag supplier informed me that their company no longer accepted my insurance coverage. After several calls to local and national suppliers with no results, I was referred to Byram. Immediately Valerie was able to confirm that you accepted my coverage and your company had my preferred bags in stock. Within 4 days I received my first order! Thanks Valerie and Byram. So glad I found you!"

Thomas C - Customer Review


Very helpful and professional

"On every level my needs have been met and they have been very helpful and professional."

Michael T - Customer Review


Would recommend Byram!

"My experience with Angela at Byram was great! She was very helpful and friendly with ordering my Ostomy supplies for the first time! Would recommend Byram!"

Dave M - Customer Review


These people are good

"Great staff very knowledgeable got my order put in with a rush can't say enough that these people are good."

Michael C - Customer Review


Thank you for great customer service

"I would like to sincerely thank the "rep" who helped me with changing my order and getting the right catheters! I was amazed at how fast these arrived! Thank-you for great customer service."

Diane Q - Customer Review


Outstanding job

"I would like to share my experience with Byram about an outstanding job done by customer service representative Oscar. I have been working with Oscar for three years and he always does an exceptional job. I call his direct line and he returns my call. He helps me place my order, reviews my order, suggests new items. He has been very helpful and does a great job. Oscar is a professional and pleasant person. Thank you."

Jeffrey L - Customer Review


Very helpful and patient

"The self cath supplies are wonderful and easy to use. Your associate, Maggie Anderson, was professional and very, very helpful and patient when setting up my account so I could reorder supplies on line."

Clark M - Customer Review


They took care of it all

"I changed insurance plans and my supplier at the time failed to tell me they were not in my network. I ran out of sensors and Byram was quick and efficient and had my sensors at my door in a week. No fuss, I did not have to contact my Dr. They took care of it all."

L. F. - Customer Review


Ordering with Byram is easy and fast

"Ordering with Byram is easy and fast. I have made multiple orders and they are always on time and complete. Will continue to place my orders with them. No Problems."

Robert G - Customer Review


Best DME company to use

"Best DME company to use. Always helpful and very knowledgeable. I would recommend them to everyone."

Carol B - Customer Review


My needs were met with 100% satisfaction

"I use Byram Healthcare for my diabetes supplies. I have for some years now and have absolutely no complaints. There are many ways to reorder my supplies. When I needed to contact customer service my experiences were made with ease. The Representatives were friendly and knowledgeable…My needs were met with 100% satisfaction."

M. M. - Customer Review


The customer service team is excellent

I can reorder Ostomy supplies for my father very easily without any hangups! And if you were to run into any issues within the app, the customer service team is excellent at Byram Healthcare, the staff is extremely knowledgeable of the products and how they work. I highly recommend this service to receive your healthcare necessities!"

F. S. - Customer Review


Thank you MyByram!!

Having diabetes I have had to deal with several different suppliers over the years. Many times it has ended with me being frustrated and my order incomplete or incorrect. MyByram has taken away all my frustration! I simply place my order online and voila! I have my supplies in my hands in a week to ten days. So simple. Customer Service is also great if I have any questions or issues! Thank you MyByram!!"

Grandma B - Customer Review


I want to thank all of you at Byram

"I want to thank all of you at Byram Healthcare for making my life easier with dealing with diabetes. It is a very difficult disease to manage, but having companies like yours to provide the tools to address these issues and providing programs to ease the financial burden are so appreciated. Thank you for your service."

Joanne P - Customer Review


My diabetes team

"BYRAM is an essential member of my diabetes care team. They always deliver my order in plenty of time before my stock is exhausted. They even make sure I do not forget to re-order. Thanks BYRAM!"

Ron O - Customer Review


I truly appreciate what you do for me and others!

"Thank you for always sending my Dexcom and Tandem supplies. I'd be one messed up type 1 diabetic if it wasn't for all the wonderfully awesome professionals at Byram Healthcare and that's the fact of the year for me. Thank you guys I truly appreciate what you do for me and others!"

Joseph E - Customer Review


You changed my life

"They are super helpful, and the app makes it as convenient as convenient gets. I'm saying they never let me down. Dexcom G6 might be the coolest invention since the microwave. My A1C is down from a 13.2 to a 8.0 and still falling. Thank you for helping this happen Byram. You changed my life."

R.E. - Customer Review


I am very happy being a Byram customer

"It is so easy to order online and I can get help if needed. I am very happy being a Byram customer. Thank you for the years of service you have given me."

Lydia B - Customer Review


I am so thankful for Byram

"I've returned to Byram. I was tickled to be told that there is a distribution center in Flower Mound, TX. I received my 1st order very quickly - in less than the stated 3-5 business days. I am so thankful for Byram & very glad I returned to them for my insulin pump & CGM supplies."

Jana K - Customer Review


What a way to ease this order process for this rookie!

"Brennan not only helped me with adding to my order, he suggested considering ordering a 90 day supply since my insurance covers it and the holidays are upon us. BRAVO! What a way to ease this order process for this rookie! Mahalo, Brennan. I think Byram needs to clone this one!"

Kathleen J - Customer Review


I am happy to be a Byram customer

"Efficient! Courteous! All the reps I've talked to during my order process have been efficient, courteous, and helpful. Unlike other customer service people Byram employees do care and do their best to help. My orders have been shipped either the same day or the next day. I am happy to be a Byram customer."

Richard C - Customer Review


Thanks for everything you do for me

"Thanks for everything you do for me...You have a quality company and it is an honor to work with you, especially with quality products. I have worked in healthcare for over 40 years and trust it now with saving my life at least twice already! Your staff is fantastic and always answers my questions and returns calls very promptly. Be very proud of your company."

Chris F - Customer Review


They were amazing!

"I am a new Medicare enrollee and had to start ordering my Free Libre sensors from a medical equipment company. I was apprehensive as to how easy that was going to be and had a very bad experience with the first company I tried. Fortunately Byram Healthcare was the 2nd one I tried and they were amazing! I submitted my information on August 19th, Byram coordinated with my endocrinologist and I actually received them on August 25th!"

Theresa D - Customer Review


That to me is...five-star service

"Last week I received the wrong ostomy pouches. When I spoke with the gentleman on Monday he was very apologetic for the mistake and said he'd take care of it. Sent me a prepaid label to return the wrong pouches, and ordered me six boxes of the new pouches. The next day on Tuesday I received a box Express mail with one box of pouches in it to provide me with something until the rest of the order arrived. The next day I received another box with a night bag that was compatible with my new pouches. My original three where on back order. I went from being unable to use my products one day to having everything I need the next day. That to me is what I'd call five star service."

Michael L - Customer Review


Cannot believe how efficient and helpful Byram has been

"Cannot believe how efficient and helpful Byram has been for my ostomy supplies. So far I've been with Byram 3 months and used their online system to reorder. This last order I received in 2 days. All ordering has been without a hitch. …They should charge an annual fee to be a customer! Hope in a year I feel the same. Thanks Byram."

Thomas L - Customer Review


I can't thank Joey enough for making my life better

"We have been with Byram Health Care for 3 years. My husband has cancer and pelvic bone infection, he uses a day Leg Bag and a Night Drain Bag. I was having problems ordering and receiving the Brand that works the best for him. I explained my situation to Joey who completely understood my frustrations (never giving up). Joey got us back to the brand that works best for my husband. Joey is a true professional and I can't thank Joey enough for making my life better."

Evon U - Customer Review


We are so happy with them! Great company!

"Searched all over Illinois for a company that was BCBS and had high output bags. Got deny after deny until we heard about Byram. They had the bags, an order in and delivered extremely quick! We are so happy with them! Great Company!"

S.K. - Customer Review


Your reordering system is superb

"I called Byram today to reorder some of the supplies that I now use to help manage my incontinence since my prostatectomy six months ago. Your reordering system is superb. There was perhaps all of 3 seconds waiting time before a rep answered. She quickly confirmed my identity (without excessive questions), immediately located my past orders and confirmed just what I wanted. Fast!!! Really, you guys are an example of efficient customer service and I just had to recognize it!"

T.H. - Customer Review


I am truly impressed

"I signed up as a new customer in order to enable my wound-care, Heritage Wound Care in Morristown and Jersey City to order and provide me with the necessary dressing etc. Ayisha has been helping me in a very kind, understanding and helpful way. I am truly impressed. Thank you Ayisha - you are an extremely good representative of Byram."

Johanna B - Customer Review


Overall experience is five stars

"Very professional, efficient, error free, products are the best of quality and overall experience is five stars."

Marina A - Customer Review


Above and beyond what was expected

"Thank you Byram Healthcare! My bladder situation increased the quantity of catheters used daily before my doctor could raise the prescription amount. My supplies were getting low. A very helpful young man at Byram arranged for a temporary shipment to tide me over until the new prescription could be filled. Above and beyond what was expected. Thank you very much."

George S - Customer Review


I just love Byram Healthcare

"I just love Byram healthcare for my diabetes. They are prompt and on-time delivering my supplies with the help of fed ex tracking information. Need supplies call my team Byram for your needs. Thank you guys. Outstanding work."

Carole D - Customer Review


No more stress!

"Jenny was very pleasant and helpful. I have been trying to use my United Healthcare Medicare benefit for blood pressure monitor. I tried for over an hour night before - back and forth with Medicare and recommended suppliers. To no avail. Last info I was given was to contact Byram. I called next morning after exasperation from night before. I explained my situation to Jenny, and she was upfront and gave me options where I can still get a discount. She set my account up and processed my order. No more stress! I appreciate her thoroughness and the taking time to explain the coverage."

Brenda W - Customer Review


Helped me through that very tough time

"This [mybyram] app and company are AWESOME!!!! Worked with them for 5 months recovering from colorectal cancer. Could not imagine anyone could do it better every question answered extremely helpful staff. Helped me through that very tough time. If you are in this situation they will be a great partner to help you through."

Nathan M - Customer Review


If I have a question, they will take the time to answer it

"I have had nothing but good luck with Byram Supplies. I have not had any complaints on the service. If I have a question they will take the time to answer it. Totally satisfied. Thank you Byram Healthcare for your consideration."

Marsha B - Customer Review


I switched to Byram Healthcare... and I'm glad I did!

"I was having problems ordering and receiving required ostomy supplies (I was unfamiliar with Medicare requirements). I became frustrated with the company I was ordering from so I switched to Byram Healthcare... and I'm glad I did! I explained my situation to one of the supervisors who completely understood my frustration and dilemma. He worked with my doctor and nurses for many weeks (never giving up). He finally identified the correct explanation for the required products. However, he didn't stop there... he gave me the name of an associate who is now thoroughly familiar with my requirements. Ordering now is a breeze. She is a pleasure to work with and fully knowledgeable of all the products I require... a true professional. I can't thank Byram Healthcare enough for making my life better."

Chuck S - Customer Review


Couldn’t ask for better service!

"I’ve been a customer of Bryan Healthcare for several years and have never had a problem. Always pleasant and helpful and efficient. Couldn’t ask for better service!"

Kaye P - Customer Review


The customer service was great and delivery is speedy!

"I ordered a breast pump with Byram. It arrived at my door step THREE days later. I expected to wait 5-7 days at least. Luckily their shipping is fast as heck! I went into labor two weeks later at 36w pregnant! Now for the second thing I ordered was nutritional shakes...the customer service was great and delivery is speedy...and will absolutely use Byram in the future for my family's health care needs."

Des M - Customer Review


Thank you Byram!

"I use their website for reordering supplies. It’s beyond simple and explanatory, and can be done at any time on your phone or device. I wouldn’t go anywhere else for my ostomy supplies, especially now I know I’ll need them permanently... I trust Byram and know they’ve helped countless others like myself. I’m in no way trying to minimize anyone else’s experience with them, I am only sharing my own as an ostomy patient who utilizes their goods and services. Thank you Byram!"

Kay J - Customer Review


Very kind staff

"Very kind staff that helped me to get the products I needed for my mother."

Darlene S - Customer Review


I am completely happy with Byram

"I am completely happy with Byram. They have met and exceeded ALL of my family member’s catheter needs. Thanks again Alicia and Byram."

Geoffrey S - Customer Review


I was very pleased with my customer service experience

"I was very pleased with my customer service experience. Fed Ex claimed to have delivered my package at noon. When I contacted Byram Healthcare at 1:30, no package, they called me right back, took all my information, made sure they had my address properly spelled, etc, and arranged to have a new package shipped out immediately...The rep I spoke with was very caring."

Lisa W - Customer Review


Fantastic customer service!

"Fantastic customer service! Always pleasant and fixes issues quickly."

Alex K - Customer Review


Thanks a million Byram

"I called this company in tears because I was out of supplies because of company hospital set me up with gave me the run around for 2 wks. Due to my shock this company immediately sent out my order. It is already a nightmare recovering from surgery without having people give you the run around. I will stay with this company until hopefully I can have reversal surgery. Thanks a million Byram."

Jody D - Customer Review


Going on 20 years, I have been a customer of Byram

"Going on 20 years, I have been a customer of Byram. They have shipped my supplies in emergencies to Europe, helped transition me to a more modern product, and send samples on request. I have found the phone operators helpful and knowledgeable and I've never had a wrong order or improper billing."

Holly D - Customer Review


Best place ever to order ostomy supplies

"Best place ever to order ostomy supplies. Been ordering from them for 6 years, very helpful and pleasant staff. Will never order anywhere else!"

Cindy E - Customer Review


I will recommend Byram any chance I get

"I recently received an ostomy bag in which I’m not very good at. I went through more bags than I should have only to panic on trying to get more. My wife and I drove to Byram’s facility in Downers Grove, only to find out that they only take orders there and ship from another facility. I explained my situation and Michelle told us to come in. She took us to her office, gave us a couple samples and explained more about the bags and how to use them than the hospital did. I was floored by the service we received…and Bret set up our account over the phone. This was Monday Jan. 3. Omg my bags were delivered on Tuesday morning. Unbelievable service. My bag is temporary, but I will recommend Byram any chance I get because of the concern and dedication to help. Probably the best experience in my life. Thanks both of you."

Rick T - Customer Review


His attitude was focused on helping me

"Hi Christopher, I want to extend my thanks to you for being a “true” customer service rep in every regard…His attitude was focused on helping me and ensuring a replacement order was sent. He followed up contacting me (as he said he would) 2x...His commitment and follow up from a medical supplies company was what was needed. I so appreciated Christopher's commitment and wanted the company to know how valuable he is. Thanks again Christopher!!"

Elana S - Customer Review


You take away stress while they are fighting cancer

"Just want to let you know that I have been hearing good comments from patient and family regarding your company. They are very appreciative and happy getting their wound and ostomy supplies from you. You take away stress from them while they are fighting the cancer, so thank you for taking good care of them. High five to both of you and Byram!! Thank you!!"

Maria Murphy, Wound Care Department, BSN, RN, Cancer Treatment Centers of America


Quick to respond with our ever ending needs

"Just a quick note to let you know how wonderful Joseph K. is to work with for our Wound Center. Joe is quick with responding to our ever ending needs in Mercy Health Wound Center. All the nurses speak highly of him. Joe is professional and resourceful and we truly appreciate all he does for us here.  I certainly hope Byram realizes what a great asset Joe is to your company."

Barbara Lewellen, BSN, RN, JavonBea Mercy Health System Wound Center


Excellent customer service from Byram!

"Debbie was sooo incredibly kind. I’m a 1st time patient and oof. All the bills and companies to call. I had so many questions that Debbie answered all and more without me asking! That’s above and beyond. Debbie made everything so easy to understand and made the whole process so streamlined. Fast too!! Lemme summarize: excellent customer service from Byram!!"

Sandy Y - Customer Review


Byram all the way. Thank you

"I call Byram and with no questions asked, listened to what I needed to say, understood exactly what needed to be done and within 7 days I had my sensors in hand. Byram all the way. Thank You."

James N - Customer Review


Goes above and beyond for our patients and our clinic!

"Within 2 hours, Victor was able to obtain approval for coverage (for a patient with type 1 diabetes) for the Dexcom G6.  I can’t express enough how much I appreciate Victor!!!  He is always available to help, he always follows through and he goes above and beyond for our patient’s and our clinic!"

Renea Parker, RN, Overlake Endocrinology Clinic


I couldn't be happier with my service. Thank you!

"I ordered a breast pump through my insurance with Byram Healthcare. I ended up going into labor 4 weeks early. They overnighted my pump so it was waiting for me when I left the hospital. Thanks to them, I've been able to supply milk for my baby in the NICU and had no wait. I couldn't be happier with my service. Thank you!"

Carole M - Customer Review


It was nice to speak to someone that was customer focused

"After being rushed and transferred twice by previous reps, I spoke with Maddie in the Ostomy Dept. Maddie actively listened, empathized and offered solutions to my concerns. Being a new ostomy customer, it was nice to speak to someone that was customer focused and had a warm, welcoming tone during our conversation."

Gregory W - Customer Review


They go above and beyond the call of duty

"I have had Byram Healthcare as my Ostomy supplier for almost 15 yrs... they go above & beyond the call of duty. Example: After I got out of the hospital, I needed home healthcare. The nurse tried to get me my Coloplast flat rings #2340 from their supplier, to no avail. Their supplier said I’d get them in 7 business! Not good enough since I only had 2 flat rings left! Bret (at Byram) shipped out 10 Coloplast flat rings & I received them the next day!! He saved the day! I’m so grateful to him!"

Robin H - Customer Review


We have received excellent treatment from Byram Healthcare

"My wife has cancer, and uses an Ostomy bag and supplies under authorization called Durable Medical Equipment. We have received excellent treatment from Byram Healthcare, and any problems have been addressed by representative Kayla. She is very knowledgeable of both the medical supplies needed and the steps required to get them approved, as well as ironing out any payment problems. Her help has been fast, efficient, and courteous. The 5 star rating has been earned."

Gabriel L - Customer Review